William Heng
William Heng

Head of FinTech Ecosystem & Innovation. Channels & Digitalisation of UOB Malaysia

Speaker Affiliation

William started his career by driving transformational change in the evolution of technology and self-serve banking experience in the financial industry.

Seeing the need to support businesses regionally to take the digital leap in an ever-changing digital economy, William then led a team to position the bank as a digital ecosystem enabler, and implement the first business transformation programme in Malaysia to support local enterprises' digital adoption to drive growth.

United Overseas Bank (Malaysia) Bhd (UOB Malaysia) is a subsidiary of Singapore-based United Overseas Bank Limited (UOB) and has had a presence in Malaysia since 1951. UOB Malaysia offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, and bancassurance products.

UOB is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. UOB is rated among the world’s top banks: Aa1 by Moody’s Investors Service and AA- by both S&P Global Ratings and Fitch Ratings. In Malaysia, UOB Malaysia receives AAA/Stable/P1 financial institution rating from RAM Ratings. Over more than eight decades, generations of UOB employees have carried through the entrepreneurial spirit, the focus on long-term value creation and an unwavering commitment to do what is right for our customers and our colleagues.