William Heng
William Heng

Head, FinTech Ecosystem & Innovation, Channels & Digitalisation, UOB Malaysia

Speaker Affiliation

William started his career by driving transformational change in the evolution of technology and self-serve banking experience in the financial industry.

Seeing the need to support businesses regionally to take the digital leap in an ever-changing digital economy, William then led a team to position the bank as an digital ecosystem enabler, and implement the first business transformation programme in Malaysia to support local enterprises digital adoption to drive growth.

United Overseas Bank (Malaysia) Bhd (UOB Malaysia) is a subsidiary of Singapore-based United Overseas Bank Limited (UOB) and has had a presence in Malaysia since 1951. UOB Malaysia offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, and bancassurance products.

UOB is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. UOB is rated among the world’s top banks: Aa1 by Moody’s Investors Service and AA- by both S&P Global Ratings and Fitch Ratings. In Malaysia, UOB Malaysia receives AAA/Stable/P1 financial institution rating from RAM Ratings. Over more than eight decades, generations of UOB employees have carried through the entrepreneurial spirit, the focus on long-term value creation and an unwavering commitment to do what is right for our customers and our colleagues.